Work Experience
Architecting intelligent systems through rigorous engineering. A specialized focus on Large Language Models (LLMs), RAG architectures, and autonomous agentic workflows.
AI & Automation Engineer
Care Guide
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Designed and deployed HIPAA-compliant Healthcare AI systems processing sensitive patient data with zero leakage.
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Developed RAG-based conversational AI chatbots, improving enterprise query resolution accuracy by 60%.
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Built autonomous AI agentic workflows for clinical documentation automation, reducing repetitive overhead by 50%.
AI & Automation Engineer
Code24 PTY LTD
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Engineered automated NDIS platforms to streamline participant onboarding and workforce rostering via custom API integrations.
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Built multilingual conversational AI chatbots using IBM Watsonx Assistant for global client outreach.
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Designed voice-first AI assistants integrating n8n, Retail AI, and CRM systems for real-time lead qualification.
Undergraduate Teaching Assistant
United International University
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Led laboratory sessions for Data Structures & Algorithms and AI-focused coding intensives.
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Mentored 150+ students in Python-based machine learning fundamentals and complex problem-solving strategies.
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Guided undergraduate research teams in debugging large-scale neural network architectures and dataset curation.
RAG Optimization
Achieved a 98% accuracy rate in information retrieval for medical datasets using custom-tuned embedding models and hybrid semantic search.
System Architecture
CORE EXPERTISE